Insights
What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!
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Managed Service
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Webinar
Attract, Engage, Stand Out—Building Effective Marketing Campaigns Webinar
Learn how to take research and data to build effective marketing campaigns that attract your audience now and in the future.
Marketing
Apr 23, 2024
Blog Post
Customer Experience (CX) Transformation Framework
The customer experience transformation framework features 5 phases that are designed to help guide you through a thorough and effective CX transformation. Those 5 phases are: assess, envision, design, implement, and measure & optimize.
Digital Transformation
Mar 25, 2024
Blog Post
What Is UCaaS (Unified Communications as a Service)?
What is UCaaS? Learn more about unified communications and how it can help streamline your business communications.
Managed IT
Mar 18, 2024
Blog Post
How to Leverage Location Based Marketing
The five location based marketing tactics covered in this blog include local paid media targeting, local promotions, out-of-home marketing, geofencing, and location pages.
Marketing
Feb 29, 2024
Blog Post
How Customer Experience Drives Business Growth
By prioritizing the customer experience, businesses can increase customer retention and loyalty, generate organic brand advocacy, expand their market share, and ultimately drive the bottom line.
Marketing
Feb 21, 2024
Blog Post
3 Big Data Analytics Examples
The three big data analytics examples covered in this blog touch on IT, marketing, and internal processes.
Digital Transformation
Jan 25, 2024
Blog Post
What Customer Engagement Metrics Actually Matter?
Customer engagement is a vital piece of the modern marketing puzzle. Still, with so much consumer data available these days, it can be difficult to pinpoint the customer engagement metrics that are worth tracking and analyzing.
Marketing
Jan 17, 2024
Blog Post
What Is a Thermal Printer? | How Inkless Printers Work
Thermal printers are unlike any other, but are they right for your business? See how businesses are using them today.
Print Services
Jan 10, 2024
Blog Post
What Is Business Agility?
What is business agility and why is it important today? Learn what agile SMBs are doing to get ahead of their competitors.
Digital Transformation
Dec 07, 2023
Blog Post
The Value of Long-Term Custom App Development
This blog dives into the pros and cons of custom app development for business leaders and decision makers as a long-term service rather than a one-off project.
Digital Transformation
Nov 15, 2023
Blog Post
Aligning Your Multi-Channel Marketing Strategy
Unlock the potential of multi-channel marketing with aligned campaigns. Read on to learn how to engage your audience effectively and elevate your brand.
Marketing
Nov 01, 2023
Blog Post
What Is Business Efficiency? A Comprehensive Overview
Read this comprehensive overview to learn about business efficiency, what it means to modern organizations, and how it can be optimized across processes.
Digital Transformation
Oct 25, 2023
Blog Post
What We Can Learn From Rebranding Fails
Read through these rebranding fails to learn about common pitfalls modern brands run into when trying to execute a rebrand and how you can avoid them yourself.
Marketing
Sep 13, 2023
Blog Post
The Importance of Rebranding with Strategy
Freshen up your brand reputation, image, and identity by developing a rebranding strategy with takeaways from these major rebrands in recent history.
Marketing
Aug 23, 2023
Blog Post
5 Managed Print Services Benefits for SMBs
Managed print services have many benefits for businesses including reducing their print budget. Check out the 5 top benefits of MPS.
Print Services
Aug 14, 2023