Company

Impact & Ricoh expand partnership to the West Coast


December 18, 2018

Continuing a year of growth, all Impact customers will now have access to Ricoh products

LOS ANGELES – Effective immediately, Impact, a leading managed service provider, will be offering Ricoh products and services to the their West Coast clientele. After months of collaboration, the leadership teams at Impact and Ricoh worked together to expand their current partnership to include Impact’s newest branches in Los Angeles and Orange County, CA. 

Impact became a Ricoh partner in January 2017, following the acquisition of Illinois Paper & Copier company. Since then, Impact has received the 2018 and 2019 Ricoh Circle Of Excellence Award and Prestige Certification. In 2019, Impact had seven Service Engineers obtain the certification; nationally, only 43 out of over 350 Ricoh dealers have at least one service technician achieve Prestige Certification.

When Impact opened its first California office and distribution center in September 2017 in Downtown Los Angeles, it was always the goal to expand the Ricoh partnership. Since then, the Los Angeles office has doubled in size and a second location in Anaheim, CA opened in May 2018.  Ricoh will be a welcome addition to Impact’s West Coast portfolio, as both company’s share a passion for innovation.

“We look forward to offering Ricoh equipment and using our resources and commitment to customer service to become an elite Ricoh dealer on the West Coast,” said Impact CEO, Frank Cucco. “Our current partnership with Ricoh has been incredibly successful, and we are excited to continue our expansion and growth with them as a partner and vendor.”

Ricoh is an office technology provider based in Japan, with U.S. headquarters in Pennsylvania. Since U.S. operations began in 1962, Ricoh has continued to provide innovative imaging and electronics within the workplace. Ricoh prides itself on being a forward-thinking company that fearlessly delves into new and explorative technologies in order to stay ahead of technological trends.


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