Managed IT & Cloud Services

Managed IT and Cloud Services

Are you stuck on the break-fix-repair loop with your IT company? Partner with an IT provider to get the knowledge, toolset, and structured resources needed to achieve your business goals.

Why partner with Impact for IT services?

Whether it’s simply the upfront investment in quality technology, sourcing the right staff or effectively planning and aligning the right tools for future growth, businesses face many challenges when searching for the right IT solution. As a managed services provider, Impact takes a proactive approach to IT service and support, with our CompleteCare Managed IT program that alleviates the challenges faced by many small to mid-size businesses (SMBs).

What is CompleteCare?

Comprehensive and Cloud-Based Managed IT Services

CompleteCare is a fully-managed program that utilizes “best of breed” remote management and monitoring, with a team of skilled and certified consultants and support staff to manage a business’s IT needs. Our staff of expert engineers and IT consultants work with the most highly-regarded technology vendors in the industry to meet the needs of our clients while also providing the level of security required in today’s increasingly connected network space.

Local IT Partner Dedicated to Being the Best, and Providing the Best for Your Business

Our managed IT solutions are designed to scale and grow with your business. Stay one step ahead with trusted consultants who manage your network today while helping you prepare for the future. Impact’s IT support includes:

  • 80+ new team members added to your staff, but not your payroll
  • Multiple levels of IT support with a dedicated vCIO, Field Network Engineer and Business Development Representative
  • 24/7 IT support via Help Desk Network Engineer

Enterprise Technology Priced for Your Budget

Our size, revenue and go-to-market strategy have allowed us to offer a unique set of IT solutions, typically only available for enterprise-level businesses, to the SMB market. Our CompleteCare program makes it easy for leadership to budget and invest in IT services by making IT expenses transparent and predictable through:

  • Affordable, fixed monthly payments
  • Programs that can be adjusted/scaled as your business evolves
CompleteCare Benefits
  • Stay ahead of security risks before an attack occurs
  • Implement proactive monitoring to anticipate and correct problems before they arise
  • Use recovery tools to keep your business up and running when disaster strikes
  • Increase network uptime and employee productivity
  • Budget all IT related expenses up front

Impact offers IT services to companies in the greater Chicago area, Indianapolis, Milwaukee, Madison, Los Angeles and Orange County.

Have an IT team, but need the tools?

Impact Network Control (INC) RMM toolkit

INC is a remote monitoring and management toolkit that Impact uses to manage all CompleteCare clients. The toolkit can also be made available a la carte to clients whose own IT staff need a smarter way to manage their networks on their own. Our remote monitoring and management (RMM) toolset has been customized, tested and validated to include optimized automation, maintenance packages and monitoring templates. Learn more!

Learn More
Getting Started
Patrick Layton
Vice President, Managed IT Services


Cisco Meraki
HP Enterprise
IT Glue
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