Why partner with Impact for IT services?
Whether it’s simply the upfront investment in quality technology, sourcing the right staff or effectively planning and aligning the right tools for future growth, businesses face many challenges when searching for the right IT solution. As a managed services provider, Impact takes a proactive approach to IT service and support, with our CompleteCare Managed IT program that alleviates the challenges faced by many small to mid-size businesses (SMBs).
What is CompleteCare?
Comprehensive and Cloud-Based Managed IT Services
CompleteCare is a fully-managed program that utilizes “best of breed” remote management and monitoring, with a team of skilled and certified consultants and support staff to manage a business’s IT needs. Our staff of expert engineers and IT consultants work with the most highly-regarded technology vendors in the industry to meet the needs of our clients while also providing the level of security required in today’s increasingly connected network space.
Local IT Partner Dedicated to Being the Best, and Providing the Best for Your Business
Our managed IT solutions are designed to scale and grow with your business. Stay one step ahead with trusted consultants who manage your network today while helping you prepare for the future. Impact’s IT support includes:
- 80+ new team members added to your staff, but not your payroll
- Multiple levels of IT support with a dedicated vCIO, Field Network Engineer and Business Development Representative
- 24/7 IT support via Help Desk Network Engineer
Enterprise Technology Priced for Your Budget
Our size, revenue and go-to-market strategy have allowed us to offer a unique set of IT solutions, typically only available for enterprise-level businesses, to the SMB market. Our CompleteCare program makes it easy for leadership to budget and invest in IT services by making IT expenses transparent and predictable through:
- Affordable, fixed monthly payments
- Programs that can be adjusted/scaled as your business evolves
- Stay ahead of security risks before an attack occurs
- Implement proactive monitoring to anticipate and correct problems before they arise
- Use recovery tools to keep your business up and running when disaster strikes
- Increase network uptime and employee productivity
- Budget all IT related expenses up front
Impact offers IT services to companies in the greater Chicago area, Indianapolis, Milwaukee, Madison, Los Angeles and Orange County.
Have an IT team, but need the tools?
Impact Network Control (INC) RMM toolkit
INC is a remote monitoring and management toolkit that Impact uses to manage all CompleteCare clients. The toolkit can also be made available a la carte to clients whose own IT staff need a smarter way to manage their networks on their own. Our remote monitoring and management (RMM) toolset has been customized, tested and validated to include optimized automation, maintenance packages and monitoring templates. Learn more!
- Patrick Layton
- Vice President, Managed IT Services
Vice President, Managed IT Services
Patrick Layton has been in the Information Technology industry for the past 16 years. Patrick has been with Impact Networking since 2014 and is responsible for revamping a “Break-Fix, T&M” IT services division into a true Full Service IT consultancy. After developing a plan to implement Managed IT services, Patrick has created various company and client goals that he plans to achieve, one in which is currently being surpassed by over $500,000.