Managed IT & Cloud Services

Business Continuity - Customized Protection Plans

Your Business and Systems Run 24/7/365. Data is Needed in Real Time.

If catastrophe strikes, your hardware, data and applications must remain safe and available. Impact ensures all aspects of your environment are properly protected and provides peace of mind that your business can operate no matter what happens.

Based on your environment and business continuity objectives, Impact will provide you with one of the following packages:

Datto StorageCraft
Virtual•Image Secure•Image
A total data protection platform delivered in one integrated package. Protect any physical, virtual and cloud infrastructure running on Windows, Mac OS, Linux, VMware or HyperV and spin up lost servers in seconds. Create a backup of your servers at the volume level to a local server storage device. These backups are “point-in-time” representations of the entire server volume and therefore include all data, such as the OS, applications, services, configurations, along with all your data.
Pricing Determined by data volume stored. Determined by the number of servers.
Device Limits Unlimited, connected servers / PC count. One terabyte per server included.
Backup Location Full image-based backups stored on the included appliance. Redundant data backups are also stored in our partner data centers. Full image-based backups are stored on the included NAS device. Redundant data backups are also stored in our partner data centers.
Backup Frequency Default is hourly during business hours, but can be as often as every 15 minutes upon request. Also can be performed outside of business hours. Hourly during business hours.
Redundant Cloud Data Back Up and Retention By default, local data is stored in the partner data center for one year. 7 daily, 4 weekly and 3 monthly backups are kept in our Tier IV partner data center.
Backup Process Backup software agents are installed on all systems. Backup processing happens on our appliance. Backup software is installed on each system. Backup processing happens locally.
Redundant Backup Location Private cloud storing of all offsite backups and offsite virtualization for business continuity and disaster recovery. Hosted in nine Tier IV data centers around the world, these fault tolerant and secure facilities allow for data sovereignty and georedundancy requirements. Private cloud storing of all offsite backups and offsite virtualization for business continuity and disaster recovery. Hosted in nine Tier IV data centers around the world, these fault tolerant and secure facilities allow for data sovereignty and georedundancy requirements.
File / Server Recovery Recover individual files or directories quickly from multiple points in time from either the local or cloud backups images – or both. Recover individual files or directories quickly from multiple points in time from cloud backup images.
Business Continuity Recover granular data quickly and restore most recent state, using local or cloud virtualization - or both – to get back to business in minutes. Recover granular data quickly and restore most recent state using cloud virtualization to get back to business in minutes.
Impact will first work with your local, on-premise appliances to recover data. Next, we will boot your servers in our data center and enable VPN connections. In either case, you’ll have near-immediate access to your data and you will be up and running and ready for end users to get to work. Once the disaster is over, Impact will work to restore the most recent versions of your server infrastructure back to your hardware. Impact will boot your servers in our data center and enable VPN connections, so you’ll have near-immediate access to your data and you will be up and running and ready for end users to get to work. Once the disaster is over, Impact will work to restore the most recent versions of your server infrastructure back to your hardware.

All Impact Backup and Data Recovery (BDR) solutions are 100% turnkey, meaning installation, configuration and complete management of the backup systems are done by Impact with minimal client involvement. Key features of our backup, disaster recovery and business continuity solutions include:

  • Image-based backups of the entire OS, including all applications, configurations and data.
  • The ability to restore everything exactly as it was prior to the emergency.
  • Servers are restored in a predetermined amount of time (typically 3 hours or less).
  • Clients can request a file restore during our normal business hours via the Impact MIT Help Desk. All backups are software validated and verified and all backup alerts are monitored by software and Impact Help Desk analysts. All backup issues are reported to the client and remediated as soon as they are known.

Partnerships

Microsoft
Nerdio
Datto
Cisco Meraki
StorageCraft
VMware
KnowB4
HP Enterprise
SolarWinds
Backupify
IT Glue
Microsoft & Google