Standardized and Secure IT Documentation
All CompleteCare clients can access their network documentation and support procedures through an accessible, easy-to-use client web portal. Now passwords can all be stored in one secure place - including any embedded passwords and accounts that are not on your network (registrar, web host, etc.) All data is fully encrypted and only accessible via two-factor authentication. The document portal also seamlessly integrates with the Impact Network Control (INC) toolset, which allows for real-time updates of all assets.
This unique process-oriented approach allows for quick access and logical structure to storing and displaying your data. Clients are granted read-only access to all documentation via a secure web browser.
Gain the immediate confidence and trust that your IT assets and procedures are standardized, accessible and easily retrievable through our collaborative document portal powered by IT Glue. Encourage accountability, free brain-locked information and ultimately increase team efficiency with one dedicated place to view and retrieve all network and support information.
- Patrick Layton
- Vice President, Managed IT Services
Vice President, Managed IT Services
Patrick Layton has been in the Information Technology industry for the past 16 years. Patrick has been with Impact Networking since 2014 and is responsible for revamping a “Break-Fix, T&M” IT services division into a true Full Service IT consultancy. After developing a plan to implement Managed IT services, Patrick has created various company and client goals that he plans to achieve, one in which is currently being surpassed by over $500,000.