Managed IT & Cloud Services

Cloud-Based Collaboration & Email Services

Impact will help select, migrate and manage the cloud-based subscription service that best fits your organization’s collaboration and communication needs. Bringing together the right tools for the way people work today, we’ll recommend and implement the service that lets anyone create and collaborate anywhere, on any device.

Microsoft Office 365 Business

Empower your team and simplify IT management with online versions of Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Planner, etc.

G Suite by Google Cloud

Do your best work, together in one package that runs seamlessly from your computer, phone or tablet with Gmail, Docs, Drive and Calendar for business.


Office 365 has tools like team chat, online meetings, co-authoring and sharing files securely, group email and social networks that make working together easy and in real time.


Collaborate from anywhere, on the same file, at the same time, across devices. Changes are automatically saved in real time – no more version control issues or emailing documents back and forth.

Security & Compliance

Microsoft takes security and compliance to the next level with controlled, built-in privacy, transparency and refined user controls.


Make decisions faster, face to face. Bring the whole team into the room from wherever they are with hassle-free, one-click HD video conferencing.

Intelligence & Analytics

Easy-to-use live data monitoring and in-depth personal and organizational analysis tools let you discover new stories in your data with even more interactive reports, simpler dashboards and compelling data visualizations.


Store files in a single, secure, shared location which your team can access across devices.


Empower your teams to stay connected and productive anywhere. View and edit documents on the go with mobile apps. Securely view, co-author, share and access files, conversations, tasks and schedules from any device.


Manage everything with central IT administration, easily configure security settings, add or remove users and control user access to company data across devices from a single, centralized console.


  • Email hosting and custom email domain address.
  • Desktop versions of Office applications: Outlook, Word, Excel, PowerPoint and OneNote.
  • Web versions of Word, Excel and PowerPoint.
  • File storage and sharing with OneDrive.
  • Company-wide intranet and team sites with SharePoint.
  • Get a hub for teamwork with Microsoft Teams.


  • Business email through Gmail.
  • Video and voice conferencing.
  • Shared calendars.
  • Documents, spreadsheets and presentations.
  • Unlimited cloud storage.
  • Smart search across G Suite with Cloud Search.
Data Backup Comes Standard

Data associated with your cloud-based collaboration suite is automatically backed up as part of Impact CompleteCare.

Did you know? One in three companies report losing data stored in cloud-based applications. That means the permanent deletion of potentially hundreds of work hours. The truth is, even data in cloud-based applications is vulnerable to:

  • Malware damage or ransomware attacks.
  • Accidental end user deletion.
  • Malicious end user activity.
  • Operational errors such as accidental data overwrites.
  • Lost data due to canceled account subscriptions.
  • Misconfigured application workflows.

Due to these insufficient native backups, features and other risks Impact includes Backupify in every Office 365 and G Suite program under our management.

Backupify is a cloud-to-cloud backup technology used to protect data that lives in Office 365 or the G Suite that goes above and beyond industry standard to make sure your enterprise Office 365 data is secure, easily recoverable and protected.

  • Microsoft Exchange, OneDrive, SharePoint, Calendar and Contacts are automatically backed up 3 times a day (on-demand backup available at any time).
  • SOC 2 Type II audited.
  • Supports HIPAA and many other compliance requirements.
  • All data is encrypted both at rest and in transit.
  • Monitoring tools, including audit logs, uptime and availability SLAs and export capabilities are used and reported on as part of the CompleteCare program.
Microsoft & Google
Learn More
Getting Started
Patrick Layton
Vice President, Managed IT Services


Cisco Meraki
HP Enterprise
IT Glue
Microsoft & Google