Process Optimization

Enterprise Resource Planning

Enterprise Solutions by Impact: Redefining the Way You Do Business

Too often, small to midsize businesses accept the limitations of their most critical business systems. Their core business functions are performed in multiple systems and spreadsheets, resulting in unconnected data, inefficient processes, increased errors and complicated, inefficient reporting functions.

Overview of the Impact ERP Offering

Your systems should be working for you. At Impact, we can help you to achieve this through customized ERP solutions and technology that bring together your business processes together into a centralized, easy-to-navigate system.

The right ERP implementation can help you get miles ahead, but the wrong one can seriously prevent growth and hold you back. That’s why we’ve taken everything we know about ERP in the market, and decided to evolve the way it’s offered to the small to midsize business market. Our inclusive model empowers business owners to upgrade their technology and realize the benefits that come with a fully integrated back-office. With years of experience in ERP and integrated products, unparalleled attention to detail, custom implementations, and an innovative pricing model — Impact is making it easier than ever for companies to invest in the tools they need to get ahead.

Control and monitor your business' health at every step.

Connect all of your financial, sales, service and operations data in one place to streamline and standardize business processes and get important Key Performance Indicators (KPIs) at a glance.

Implement a tool that works like you do.

Off-the-shelf software rarely works the way you need it to, creating the need for additional workarounds. Our implementation team does a deep dive into your business processes to understand how to configure your technology to match your employee workflow. The end result will set you up with a powerful tool tailored specifically to your business needs.

Choose a solution confidently with a fixed price implementation.

Our goal is to make it easier for you to get where you want to go with the most transparent pricing structure available. That’s why we offer fixed fee implementations with no estimates, hidden costs or additional hours added on halfway through the project. Our team performs a thorough business assessment upfront so what you’re quoted is what you pay. The detailed assessment covers every aspect of how your organization operates - from financials, inventory, customer service and more - we observe, record and analyze how you’re performing business-critical processes across your organization. Best of all, you have the option to pay over several months, instead of all at once.

Utilize a system that can keep up with your growing business.

Our goal is to set you up for success now and in the future. That’s why we partnered with a solution that can scale and evolve as you do, Microsoft Dynamics 365 Business Central and Microsoft Dynamics 365 Finance and Operations – it's easy to adapt as your needs change.

We’ve partnered with Microsoft Dynamics 365 for its flexibility and open integration points. An ERP solution is central to your business-critical data and processes. It’s also the core of your back-office technology. While an effective ERP implementation can offer tremendous value on its own, the ability to seamlessly integrate other business systems and data sources can elevate the effectiveness of the tool significantly. Microsoft Dynamics 365 integrates natively with Microsoft Office 365 applications and many third-party solutions. During our assessments, we look at how we can optimize the entire technology stack and generate added value from connected applications, today and in the future.

Key Benefits & Features of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 is an all-in-one business management solution that helps your business connect financials, sales, service, and operations to streamline business processes, improve customer interactions and make better decisions. A list of benefits and features are below.

Manage your financials

Make informed decisions

Connect data across accounting, sales, purchasing, inventory, and customer interactions to get an end-to-end view of your business. Chart financial performance in real time with built-in Power BI dashboards.

Accelerate financial close and reporting

Streamline accounts receivables and payables, and automatically reconcile accounts to close and report on financials quickly and accurately, while maintaining compliance.

Improve forecast accuracy

Refine financial forecasts by modeling and analyzing data across multiple dimensions. Customize reports using seamless Microsoft Excel integration.

Automate and secure your supply chain

Optimize inventory levels

Use built-in intelligence to predict when and what to replenish. Purchase only what you need with dynamically updated inventory levels.

Avoid lost sales and reduce shortages

Maintain the right amount of inventory by automatically calculating stock levels, lead times, and reorder points. Suggest substitutes when requested items are out of stock.

Maximize profitability

Get recommendations on when to pay vendors to use vendor discounts or avoid overdue penalties. Prevent unnecessary or fraudulent purchases through approval workflows.

Sell smarter and improve customer service

Deliver value at every touch point

Prioritize sales leads based on revenue potential. Keep track of all customer interactions and get guidance on best upsell, cross-sell, and renewal opportunities throughout your sales cycle.

Boost sales productivity

Accelerate the quote to cash process. Act quickly on sales-related inquiries, manage service requests, and process payments—all from within Outlook.

Maximize profitability

Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Keep projects on time and under budget

Stay on budget

Create, manage, and track customer projects using timesheets along with advanced job costing and reporting capabilities. Develop, modify, and control budgets to ensure project profitability.

Plan with precision

Manage resource levels by planning capacity and sales. Track invoicing for customers against planned costs on orders and quotes.

Analyze project performance

Make effective decisions with real-time insight on project status, profitability, and resource-usage metrics.

Optimize your operations

Manage forecasting to fulfillment

Use sales forecasts and expected stock-outs to automatically generate production plans and create purchase orders.

Run your warehousing efficiently

Get a holistic view of inventory for efficient order fulfilment. Track every item transaction and movement by setting up bins based on warehouse layout and storage unit dimensions.

Reach optimal output levels

Calculate and optimize manufacturing capacity and resources to improve production schedules and meet customer demands.

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Mark Sengstock
Director of Enterprise Solutions

Case Studies