Service Dispatch Center


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Our factory-trained technicians are always available - 7 days a week, 24 hours a day- and our advanced computerized dispatch system allows us to respond to all service requests within 3 hours, guaranteed! Simply fill-out and submit the information below and we will contact you to confirm receipt.

Impact provides two types of Service Programs for our customers. Service is performed during normal business hours (8am-5pm, Monday-Friday.) Additional charges will apply for service done outside of normal business hours. Please contact your Sales Consultant for more information.

Inclusive Service Contract
A single monthly payment covers all service calls and parts on any of the equipment that Impact services.

Pay Per Call Service
Each service call is charged $40 for travel and $120 per hour, plus the cost of parts. Payment is collected by the Service Technician at the completion of the visit.

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Please select the Error Code that is displayed on your Impact equipment: