Business Process Optimization
for Growing Companies

Our in-house expert teams design strategic and cost-effective solutions for information and document workflow in the workplace.

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One source

Our teams work together to design, implement and support our solutions and technology. We use automation to help businesses reduce redundant, manual or paper-based processes. This leads to increased efficiency and operational goals achieved.

Our analytical model promotes the design of comprehensive and innovative business process automation solutions. These solutions are powered by industry-leading technology and supported by certified technical experts.

We count on our employees to deliver an exceptional and successful experience, which is why fostering a positive employee culture is the final piece to delivering exceptional customer service.



  • Entrepreneurial
  • Innovative
  • Collaborative
  • Award-winning

Integrated solutions

Your business goals serve as a basis for our solution design. Our analysts leverage a unique mix of process improvement methodologies and technology to achieve organizational efficiency.

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Intelligent Process Automation

Intelligent Process Automation

Create lean internal business processes that improve external relationships.

Outsourced and Managed IT

Managed IT &
Cloud Services

Overcome the break/fix and repair loop with the knowledge, toolset, and structured resources from our Managed IT CompleteCare program to help achieve your business goals.

Document Printing

Print & Document Management

Control document capture, gain control of your business. Learn more about our Document Printing, Office Printing and Managed Print Services.

Design and Marketing

Branding & Marketing

Grow your business with strategic branding and marketing from ES99, our full-service creative agency.

News and Highlights

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Download our new white paper, "Complying with GDPR: What organizations need to do and know, why they need to do it, and how the right technology can help."
Impact hosts IT & Business Security summit: Impact Optimize2018
Learn more about our full-service branding and marketing agency.
Learn about the importance of cybersecurity by downloading our white paper, "Top Security Trends for Small to Midsize Businesses."

Local spotlight

Find Your Local Branch

Impact has been a Chicago Blackhawks Sponsor since 2008.
Impact enters into a 10-Year Partnership with the Anaheim Ducks and Honda Center.
Milwaukee Brewers baseball
Milwaukee Brewers
Impact is a proud sponsor of the MLB Milwaukee Brewers.
Impact is an Official Partner of the Los Angeles Kings Hockey Club.

Awards and certifications

Culture, certifications, sales, business. Don't just take our word for it.

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Crain’s Largest Privately Held Companies 2018

Crain’s Largest Privately Held Companies 2018

CRN Triple Crown Winner 2018

CRN® Triple Crown Winner 2018

Impact reached the qualifying revenue, growth, and technical expertise to be named on three of CRN’s prestigious solution provider lists.

Docuware Diamond Club 2019 Member

Docuware Diamond Club

We are a proud 10-year member of the DocuWare Diamond Club – a prestigious honor given to an elite group of DocuWare providers.

Konica Minolta Pro-Tech Certification

Konica Minolta Pro-Tech Certification

Impact is Pro-Tech certified for service excellence in multiple states.