Careers
Learning & Development
Empowering employees and developing leaders through award-winning education.
See Open PositionsWe founded the Impact Leadership Institute (ILI) in 2018 to meet the demands of a dynamic workforce hungry for learning and career advancement opportunities in a time of profound organizational transformation. The ILI follows best-in-class instructional design standards and adult learning theory to provide a range of enriching, company-wide experiences for upskilling, training, and performance management, all supporting our employees' ongoing learning and development.
Core Focuses
Cultivating a World-Class Learning Culture
The ILI has eight core focuses the team strives for every day. 1) Build an advanced career progression planning model. 2) Create structured, defined learning paths 3) Create a transparent "skills marketplace" for internal mobility. 4) Align learning and performance goals to business KPIs. 5) Advance the standards of professionalism and servant leadership. 6) Provide moment-of-need support. 7) Support revenue enablement through thoughtful sales skill programming, performance programs, technology support, and leadership development. 8) Provide enriching, powerful learning experiences and facilitated sessions.
Instructional Expertise
Dedicated to Your Advancement
The Impact Learning Institute's team of instructional designers, learning strategists, and classroom facilitators are here to make sure you have the tools you need to grow and thrive with the company. We also have analysts focused on learning operations and performance to ensure every element of our courses is intentional and effective for getting you to your professional development goals. We even have someone focused on the administration of our learning management system, APEX, to make sure it's in perfect shape and ready to go whenever when you are.
Modalities of Learning
Performance-Centric Learning Philosophy
The 70-20-10 model holds that people obtain 70% of their knowledge from on-the-job experience, 20% from social learning exposure, and 10% from traditional instruction. The ILI defines business and performance goals alongside skill and learning gaps, and then uses this model to fill those gaps and ensure on-the-job success.
Shoulder-to-Shoulder Field Support
Educational support while performing your job function allows you to put theories to practice right away while still being given guidance by our instructors and mentorship by Impact's leaders. Grow within your role, take on projects that stretch your abilities, and keep developing your skillset.
Digital Self-Paced Learning
Get access to training support in real-time, in your moment of need, for optimal performance and learn at the pace that works for you with self-enrolled courses, quizzes, and refreshers.
In-Person Learning Experiences
Benefit from the viewpoints of your peers as well as the teacher's experience while learning together with Impact's face-to-face professional development opportunities. These enriching experiences offer moments of explosive insights and growth in addition to functioning as cultural touchstones for every team.
Prominent Programming
Employee Onboarding
The ILI owns the new employee experience. Our live Foundations course connects new talent to the history and vision of Impact and introduces key teams such as human resources and internal IT. It all comes together to make sure new hires feel comfortable and confident as they start their journey with Impact.
Ongoing Education
Upskilling for Career Growth
From hard and technical skills to soft, leadership-focused skills, the Impact Leadership Institute offers opportunities to grow your career in the direction that's right for you. We have partnerships with Cisco Meraki, Microsoft Azure, Adobe, and others to ensure each employee learns from the specialists who can help them the most. We also regularly invest in employee certifications so they can advance to the next step in their career. Additionally, we offer workshops for leaders at all levels to interact with managers, directors, and above and improve their abilities in public speaking, coaching, and more.
Sales Enablement
Dedicated Resources for Consultative Sellers
Supporting a consultative sales engine is a top priority for the ILI. Investments in specialized selling experts who give real-time coaching around skills, processes, and technology have bridged the gap between the classroom and the field. This team is responsible for the management of an 18-month program advancing sellers through a series of experiences hyper-focused on sales skills, industry knowledge, business acumen, and business model expertise.
Managed IT Training
Cultural Grounding for Technical Specialists
Impact's managed IT specialists come to us with a strong level of technical knowledge. Our three-day MIT Core course comes shortly after onboarding, ensuring that they fully understand how that fits into their new role at Impact. It goes over everything they need to know to thrive here, including understanding the depth and breadth of our IT team, learning how those teams all work together to best serve the client, and getting direct access to leadership for any questions they have now or in the future.
APEX
Impact's Learning Management System
Impact's new learning management system, APEX, is your source for self-service with the ILI. In it, employees can access customized learning paths, quizzes, and lessons, all updated with the newest, most up-to-date material so it's as easy as possible to stay ahead of the curve.
