Impact Insights | Blogs, Videos, eBooks, Webinars, & More

What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!

FILTER BY

Managed Service

Topic

Content Type

Industry

Filter By

Managed Service

Topic

Content Type

Industry

A person working at a laptop keyboard with a series of icons on the translucent screen

The Biggest and Most Common AI Security Risks

This piece breaks down the most common AI security risks, including data leakage, model attacks, and AI‑enhanced social engineering, and explains how organizations can mitigate vulnerabilities across the AI lifecycle.

Apr 29, 2026

A person holds an iPad in front of an automated assembly line, looking at schematics

The Role and Potential of AI in Manufacturing

AI in manufacturing is less about replacing automation and more about improving how decisions get made. This article explains where AI is already delivering value, from predictive maintenance and quality inspection to process optimization, then outlines how to prepare for AI adoption.

Apr 15, 2026

Before You Renew: Is Your Managed Service Provider (MSP) Actually Delivering?

A 5-minute quiz for leaders who think they’re covered… but don’t want inaction to make the decision for them.

Managed Services

Apr 13, 2026

[2026 Research Report] The Economics of Insourcing vs. Outsourcing

Outsource, insource, or hybrid for IT & tech services? Learn which model is right for your business with this free guide for business leaders.

Report

Apr 10, 2026

A web of wires all meeting in a central point with a variety of orange and blue digital sparks

What Is Disruptive Technology?

This piece walks through historical and modern examples of disruptive technology and shows how digital tools and the internet became a constant force in business and everyday life.

Mar 11, 2026

A rising bar graph sprouting from a magnifying glass in the middle of a circuit board

Forecasting with Purpose: From Risk Scores to Revenue Reality – Part 4 of 4

In the final part of her series, Dr. Zubia Mughal discusses the last phases in the development of a modern churn-forecasting model that yields more accurate results by considering account behavior and mapping out signal paths.

Jan 28, 2026

Grouping by Behavior for Clustering That Tells a Story – Part 3 of 4

In the third part of her series, Dr. Zubia Mughal discusses how linking the behavioral clusters together started to paint a more comprehensive picture in the churn model, leading to some incredible discoveries.

Jan 21, 2026

Discovering the Heart of the System – Part 2 of 4

In the second part of her series, Dr. Zubia Mughal discusses the process of discovering and defining behavioral thresholds that, in turn, became the heart of the churn model.

Jan 14, 2026

How to Get Real Value From AI & Increase Profit | Webinar

Find clarity on where AI truly adds value, how to assess your organization’s AI maturity, and what to focus on next to turn AI into a strategic advantage.

Artificial Intelligence

Jan 14, 2026

Stacks of coins at various heights with a rising and falling chart in the background

Making Financial Forecasting More Trustworthy – Part 1 of 4

Dr. Zubia takes a critical look at the shortcomings of traditional forecasting methods, revealing why they often fall short and laying the groundwork for the innovative approaches that her team is using to redefine forecasting.

Jan 07, 2026

Using Artificial Intelligence (AI) in Business

Read this article on artificial intelligence in business to learn about the current state of AI, and how organizations are using the new tech.

Dec 30, 2025

A robot hand and a human hand both point toward the center of the frame where a glowing sphere of golden light swirls together - it sort of resembles a planet.

AI Market Insights - What Two Years of Listening Has Taught Us

Jon Evans discusses some of the lessons he and the AI team at Impact have learned over the two years they've spent listening, experimenting, and developing in the AI space.

Dec 11, 2025

A digital money bag sitting on a circuit board

The Risk-Reward of Investing in AI and Digital Transformation

From volatile markets to ethical concerns, understanding the balance between opportunity and uncertainty is critical for investors. This piece explores the strategic considerations, potential pitfalls, and long-term rewards of betting on these transformative technologies.

Digital Transformation

Dec 11, 2025

A group of four professionals grouped around a number of monitors

3 Steps to Take Before Implementing AI Tools

Before adopting AI tools, preparation is everything. This article breaks down three essential steps—evaluating your current state, identifying your needs, and creating a focused plan—that help teams avoid common pitfalls and lay the foundation for a successful rollout.

Nov 17, 2025

Lessons Learned from Incorporating AI into Business Processes | Webinar

AI success isn’t luck. It’s learning from the people who’ve been there. Uncover the dos, don’ts, and “oh no” moments from those who’ve already navigated the AI journey.

Digital Transformation

Oct 16, 2025