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What is required to do business today? Discover what you need to know about getting to the next level with Impact’s blogs, videos, webinars, eBooks, and more!
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Managed Service
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Blog Post
What Are the Benefits of a CRM in Retail?
The five major benefits of using a customer relationship management (CRM) solution that we cover in this blog include: personalized messaging, enhanced customer service, contact management, improved customer retention, automated workflows, and streamlined inventory management.
Digital Transformation
Apr 18, 2024
Blog Post
5 Change Management Strategies for Digital Transformation
Look to these five change management strategies when trying to implement new initiatives in your organization.
Digital Transformation
Apr 10, 2024
Blog Post
Customer Experience (CX) Transformation Framework
The customer experience transformation framework features 5 phases that are designed to help guide you through a thorough and effective CX transformation. Those 5 phases are: assess, envision, design, implement, and measure & optimize.
Digital Transformation
Mar 25, 2024
Blog Post
5 Benefits of the Internet of Things (IoT) for Businesses
Increased productivity and better customer service are some of the benefits of IoT. Discover what IoT can do for your company in this blog.
Digital Transformation
Mar 11, 2024
Blog Post
Legacy Systems In Digital Transformation: Risks and Challenges
When approaching a digital transformation aimed at updating legacy technology, there are several considerations that business leaders need to take into account.
Digital Transformation
Mar 04, 2024
Blog Post
7 Ways Manual Repetitive Tasks Are Eating Into Your Budget
By embracing automation in your organization you can address these seven major pain points: human error, productivity, cost, inefficient workflows, compliance concerns, business agility, and lack of visibility.
Digital Transformation
Feb 19, 2024
Webinar
How Managed Digital Transformation Solves Real Challenges: An Inside Look Webinar
What does a successful digital transformation look like for businesses? Let our experts walk you step-by-step through the process to see how businesses can open up new growth opportunities.
Digital Transformation
Feb 19, 2024
Blog Post
Modern ERP Vs. Legacy Systems: Comparison Guide
Some of the major differences between legacy systems and modern ERP solutions are in their level of scalability, flexibility, depth of data analysis, and productivity.
Digital Transformation
Feb 14, 2024
Blog Post
5 Examples of Smart Technology in Healthcare
This blog covers five examples of smart technology and digital transformation in healthcare including: smart monitors, telehealth, connected ER solutions, smart hospital development, and AI.
Digital Transformation
Feb 08, 2024
Blog Post
3 Big Data Analytics Examples
The three big data analytics examples covered in this blog touch on IT, marketing, and internal processes.
Digital Transformation
Jan 25, 2024
Webinar
Evolving Your Business: A Report on Tech Stacks
Master tech stacks by learning the strategies and importance of advancing your tech stack over time with a comprehensive report from experts at Impact.
Digital Transformation
Jan 22, 2024
Blog Post
7 Uses of Robotic Process Automation (RPA)
Read this blog to find out how organizations can increase productivity, boost the employee experience, and streamline processes with robotic process automation.
Digital Transformation
Jan 18, 2024
Blog Post
6 Examples of Business Process Automation in Retail
Business process automation in retail offers many benefits to business owners. Find out these six ways BPA can help your SMB succeed.
Digital Transformation
Jan 02, 2024
Blog Post
6 Exceptional Digital Transformation Case Studies
Read these case studies, illustrating how companies have leveraged digital transformation (DX), to see how DX strategies help businesses thrive.
Digital Transformation
Dec 14, 2023
Blog Post
What Is Business Agility?
What is business agility and why is it important today? Learn what agile SMBs are doing to get ahead of their competitors.
Digital Transformation
Dec 07, 2023