Chief Sales Officer
Location: Lake Forest, Illinois
Posted: April 23, 2025
Description
Impact is a leading national managed services provider, specializing in: IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. Our partnerships are defined by thoughtful business strategy, solutions architecture, technology deployment, and ongoing support –with a driving focus to bring enterprise-level resources to the SMB and midmarket. We are committed to customer-centric excellence, delivering tailored solutions that enhance client value and drive sustainable growth. Join our team of experts and be part of an innovative culture that puts customers at the heart of everything we do.
Founded in 1999, Impact proudly remains privately held and locally owned, employing 900+ experts across 23 US locations. Recognized for rapid growth and innovation, Impact has seen a 24% annual growth rate, and championed a vibrant, employee-focused culture.
Overview
The Chief Sales Officer (CSO) at Impact is a visionary and strategic leader responsible for driving national revenue growth across our diverse portfolio of technology services—including IT & Cloud, Cybersecurity, Digital Transformation & AI, Integrated Marketing, and Print & Document Management. This role will lead and scale a high-performance sales organization, overseeing 10+ regional sales teams and managing a team of VPs and/or General Managers nationwide. The CSO will play a critical role in achieving our ambitious goal of $500M in revenue by architecting and executing a unified, enterprise-grade go-to-market strategy.
As a member of the Executive Leadership Team, the CSO will align sales performance with company objectives, champion sales culture, and serve as the driving force behind revenue-generating innovation in the SMB and midmarket space.
This is an on-site position at the Impact Corporate HQ in Lake Forest, IL.
Responsibilities
- Develop and execute a scalable, cross-functional sales strategy to meet aggressive growth targets.
- Lead long-range planning and forecasting across all revenue-generating teams.
- Identify and expand into new verticals and geographic markets.
- Directly manage and mentor VPs and/or GMs responsible for regional performance.
- Oversee 10+ sales teams across 23+ locations, fostering a culture of accountability, development, and high performance.
- Lead talent strategy for hiring, onboarding, and developing sales leadership and top performers.
- Drive complex, multi-solution sales cycles targeting C-suite and senior-level decision-makers.
- Optimize pricing, deal structure, and territory alignment to maximize profitability and market share.
- Collaborate with Marketing and Service leaders to enhance lead generation, pipeline velocity, and brand position.
- Serve as a key strategic advisor to the CEO and executive team on growth opportunities and market trends.
- Ensure full alignment between Sales, Marketing, Service Delivery, and Finance.
- Establish metrics, dashboards, and performance reviews to drive data-informed decision-making.
Qualifications
- 15+ years in progressive sales leadership roles within technology, consulting, or managed services industries.
- Proven experience leading multi-regional or national sales organizations with >$200M in revenue.
- Track record of driving sustained double-digit revenue growth and managing $100M+ pipelines.
- Experience leading teams through long, complex consultative sales cycles in B2B environments.
- Exceptional leadership and executive communication skills.
- Expertise in creating and executing enterprise-wide go-to-market strategies.
- Strong analytical acumen; capable of translating insights into action.
- Deep understanding of the SMB and midmarket buyer journey.
- Bachelor’s degree required; MBA or advanced degree preferred.
Why Join Us?
Our purpose is people. We empower them to innovate, grow, and succeed. That's how we change the world – one person, one company, one community at a time.
At the heart of everything we do are our core values, which guide how we work, grow, and succeed together:
- Innovation: We embrace change because innovation lives outside the comfort zone.
- Passion: We are driven by purpose, fueled by passion, and obsessed with making an impact.
- Honesty: We are fiercely transparent and consistently honest.
- Fun: We fuel work with fun, knowing life's too short for boring.
- Low Ego: We champion ideas over titles, because brilliance knows no rank.
- One Team: We win as a team, we lose as a team, we are one team.
Benefits We Offer:
- 20 days of PTO plus 12+ paid holidays
- 7 paid sick days
- Paid Parental Leave
- Comprehensive Health, Disability Life, Dental and Vision Plans
- 401(K) discretionary match & retirement plans
- Continued education reimbursement
- On-going training & development opportunities
The compensation range for this role reflects a variety of factors, including but not limited to: relevant skills, years of experience, certifications, training, and organizational priorities. A reasonable estimate of the base salary range for this position is $250,000 – $350,000 annually. Additionally, this role is eligible for performance-based bonuses, bringing the total on-target earnings (OTE) potential to $400,000 – $600,000
Join us at Impact, where your ideas matter, your growth is supported, and your work creates real change. Let’s build something incredible together!
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