The Leading Independent Provider of Intelligent Process Automation
Impact was founded in 1999 as a team of four with a strict focus on digital office equipment. Now, more than 19 years later, Impact is a fierce competitor in the Intelligent Process Automation space, employing more than 450 people at its 15 Midwest and West Coast locations.
In order to get ahead in an industry that has long been declared 'flat,' evolution is key. As clients’ problems evolve, so will our solutions. Technological, economic and cultural factors all affect how business operates efficiently. Impact has been able to achieve significant year-over-year growth by adopting new strategies and technology to reflect the shifting needs of our industry. This ability to respond to changes by evolving our business model and adopting new business strategies has helped us excel. At the same time, we have stayed strongly rooted in our core competencies, values and culture.
The Impact One Source business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a combination of software and equipment with a strategic business plan that focuses on a long-term, on-going partnership. Our Account Managers and Consultants offer support to Directors and C-Level stakeholders to assess the role of information and document workflow in the enterprise. Utilizing our in-house expert teams, we implement strategic, cost-effective and streamlined solutions. Impact maintains more than 14,000 clients, and we continue to grow at a steady rate of 27 percent year-over-year.